At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.

Now, we’re looking for a Piercing Specialist to join our Covent Garden Store. If you’re passionate about delivering expert piercings in a stylish, supportive, and welcoming environment, and want to be part of a brand that values creativity, care, and community, this could be the perfect fit.

Why You’ll Love Working With Us

At Missoma, we live by three core values:

• Authentic…We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.

• Collaborative…Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.

• Entrepreneurial…We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact. 

Your Role as a Piercing Specialist

You’ll be at the heart of our piercing experience — guiding customers through their journey with confidence, care, and style. You’ll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.

Piercing Expertise:

• Welcome customers into our piercing studio with warmth and professionalism.

• Help customers feel relaxed and informed throughout their piercing journey.

• Offer expert styling advice using Missoma’s exclusive jewellery collections.

• Perform piercings to the highest standards of safety, hygiene, and technique.

• Provide clear aftercare guidance and confidently resolve any concerns.

• Stay up to date with UK piercing regulations, techniques, and equipment.

• Advise the wider retail team on legal and safety protocols.

Customer Experience & Shopfloor Support:

• Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.

• Deliver exceptional service from first interaction to final purchase.

• Support your team with product expertise and a proactive, positive approach.

What You’ll Bring

You don’t need to tick every box, but here’s what will help you thrive:

• 1.5+ years’ experience piercing in a studio environment, with a strong portfolio.

• In-depth knowledge of UK piercing standards and regulations.

• A clean, professional, and customer-focused approach.

• Excellent communication skills and a warm, engaging presence.

• Ability to tailor your service to each customer’s unique needs.

• A passion for jewellery, style, and helping people express themselves.

What You’ll Get

• Competitive salary

• Retail commission scheme

• Generous staff discount

• Jewellery uniform allowance

• Medicash Healthcare Cash Plan

• Enhanced parental leave after 2 years of service

Ready to Make Your Mark?

If you’re looking for a role where you can combine technical skill with creativity, and be part of a brand that’s redefining jewellery and customer experience — we’d love to hear from you.